Delete Your Account
You can delete your Solona account and associated personal data at any time. This page explains how, and what is deleted.
Option 1 — Delete in the app (fastest)
- Open the Solona app and sign in.
- Go to Account → Settings → Delete Account.
- Confirm. Your account and personal data are deleted right away.
Option 2 — Request deletion by email
If you can no longer access the app, email [email protected] from the email address on your account with the subject "Delete my account". We will verify your identity and delete your account within 30 days.
What gets deleted
- Your profile: email, display name, and avatar.
- Your activity: watch/reading history and progress, saved library, and comments.
- Your wallet records associated with your account.
What we may retain
We may retain limited records required for legal, tax, security, or fraud-prevention purposes, and anonymized/aggregated data that no longer identifies you. Purchases already made through Apple/Google are subject to those stores' records.
Note about purchases
Deleting your account does not automatically refund past purchases. Coins are non-refundable except as required by law or store policy. Manage subscriptions/purchases in your Apple or Google account.
Contact
Questions about deletion? Email [email protected]. [COMPANY LEGAL NAME].